Describes seven principles for developing a workable system for evaluation of college teaching, and provides both process and decision matrixes for groups interested in building such a system for their own evaluation. Argues that the system must be safe, explicit, manageable, formative, and satisfy environmental demands for accountability and…

Online learning is growing rapidly as states and districts are creating new online schools, and existing programs are adding new courses and students. The growth reflects the spreading understanding that online courses and programs can serve a wide variety of students and needs. These include: (1) Creating opportunities for small and rural school…

Government pressures for universities to demonstrate greater efficiency while maintaining the quality of their activities have resulted in a range of performance indicators being adopted. However, questions of quality in teaching, learning, and research are hardly addressed by these indicators. Instead, more tangible measures of input and output…

This document suggests the following eight model indicators of quality in adult education programs: (1) learners demonstrate progress toward attainment of basic skills and competencies that support their educational needs; (2) learners advance in the program or complete program requirements that allow them to continue their education or training;…

Intended for use in conjunction with guidance and instruction from a teacher or tutor, this guide provides an overview of the philosophy of quality as well as some tools used in business and industry today. Each of four sections consists of a teacher explanation of the topics followed by student worksheets with annotated teacher keys. The first…

All schools need to constantly reflect on the quality of their work and the progress and achievements that they make over time. The primary goal of an accountability system is to help schools improve through critical self-reflection. It enables students, teachers, and other members of the school community to evaluate their practices, especially…

This book has the following objectives: (1) to sharpen the skills of interviewers to increase the quality of the interview process used with diverse populations; (2) to describe the dynamics of the occupations that use a brief interview in the education and training service-producing industry; and (3) to provide measurement for statistical process…