Interest in quality is well established within higher education. This paper will critically review the most commonly used definitions of quality: fitness for purpose and value for money. It will point out that these two definitions are important but they ignore the emancipatory power of higher education and the development needs of academics and…

The problems of student personnel workers are often compounded by inadequate planning, uncertain outcomes, and lack of accountability. The authors propose that management by objectives may provide a reasonable solution. (Editor)