Examines the current national policy situation regarding quality assurance in the United Kingdom, as revealed through the work of the Audit Commission and the local education authorities' early responses to that work. Describes current quality assurance practices in Barset as perceived by various authority respondents, comparing it to Dorset's…

Traces the development of the principles and practices of Total Quality Management (TQM) at El Camino College, in California. Discusses institutional resistance to change and the need for careful implementation analysis and constituent group involvement. Includes a nine-item bibliography of theoretical and descriptive works. (MAB)

The process of accreditation review in the U.S. serves two primary functions: quality assurance and continual improvement. The experienced educators who voluntarily serve on accreditation teams apply common standards of quality that serve students and meet public accountability expectations and offer suggestions and recommendations for…