Excellence, equity and efficiency are key drivers for improvement in Scotland's education sector, including educational psychology. This paper discusses and evaluates the decisions taken by one Scottish Educational Psychology Service towards achieving the key outcomes of excellence, equity and efficiency through a redesign of their service…

This article demonstrates the value of theoretical ex-ante evaluation of policy programs. We show how a specific policy might not achieve its objectives and illustrate the elements of the policy, which need improvement. These conclusions are based on a reconstruction and evaluation of the theory behind a policy program that aims to increase…

Quality is fast becoming a policy priority in states and localities around the country. As a result, formal and informal networks of youth organizations are seeking and developing strategies to help them assess and improve performance. This report takes a close look at efforts underway in three networks and provides a preliminary framework for…

This article describes the development of a provider-based outcome measurement system, describing core components and processes, what to measure, who should be involved in the development and measurement process, and what data collection technologies can be used or adopted. Problems in developing model outcome measurement services are presented.…

A useful, values-oriented human resource development (HRD) program evaluation approach is one that is empirical with its orientation derived from a social/technical perspective. The optimum mix between the technical skills of evaluation and the required social skills of evaluation delivery is crucial for the quality assurance process. The core to…

This article summarizes how an organization designed and implemented a quality improvement infrastructure and an effective outcomes-based management system. Stages included: assessing the organization's current status and planning for buy-in, initiating data collection, ensuring data integrity, utilizing data in clinical assessment and…

This publication provides Autism Program Quality Indicators (APQI), intended as a self-review and quality improvement guide for schools and programs serving students with autism spectrum disorders. The APQI were developed by the New York Autism Network at the request of the New York State Education Department. The APQI promote the goal that all…

This document is a questionnaire designed for work-based learning providers. It is a diagnostic benchmarking tool developed to give organizations a snapshot of their current state. Following a brief introduction, there are instructions for filling in the questionnaire, which includes both open-ended response and scoring according to a…