Background: Traditional survey efforts to gather outcome data at scale have significant limitations, including cost, time, and respondent burden. This pilot study explored new and innovative large-scale methods of collecting and validating data from publicly available sources. Taking advantage of emerging data science techniques, we leverage…

Intelligent Tutoring Systems (ITSs) are aimed at promoting acquisition of knowledge and skills by providing relevant and appropriate feedback during students' practice activities. ITSs for literacy instruction commonly assess typed responses using Natural Language Processing (NLP) algorithms. One step in this direction often requires building a…

Complaining is a fundamental human characteristic that has prevailed throughout the ages. We normally complain about something that went wrong. Patient complaints are no exception; they focus on problems that occurred during the episode of care. The Institute of Medicine estimated that each year thousands of patients die due to medical errors. The…