The goal of this study was to build knowledge about the perspectives of library leaders who have experience with a responsibility center management (RCM) budget model and how the model guides library allocations and planning. The study also sought to provide advice to other library leaders whose institutions may consider adopting an RCM budget…

This article presents a case study of how Oregon State University Libraries (OSUL) organized to accomplish digitization activities. Digitization activities are broken down into six major categories: management, copyright, digital imaging, metadata, hardware/software/web design, and selection. The OSUL departments responsible for tasks within each…

Changing services, technologies, organization, and ownership and access policies in academic libraries will bring new management and leadership techniques. Reviews literature examining change, management creativity, learning organizations, Total Quality Management, technological advancement, internationalization of higher education and global…

Intended to help academic librarians with practical information useful in the development of their own programs, these 12 checklists cover appropriate segments of the academic library instruction program: (1) elements of a model library instruction program; (2) assessing student needs; (3) assessing classroom instructor interest in bibliographic…

Explores key issues related to innovation in academic libraries--performance gaps, incentives to innovate, nature of innovation, barriers and constraints, impact of innovation, and implementation of innovative strategies--and concludes that innovation requires a conducive climate, capital investment, and a leadership that is enthusiastic and…

Summarizes universe data on libraries in 2-year and 4-year degree-granting postsecondary institutions. Includes information about services, staff, collections, and expenditures. Data are from the Academic Libraries Survey of the Integrated Postsecondary Education Data survey. (SLD)

Presents plan of Oregon State University Libraries to convert all paper documents from the Ava Helen and Linus Pauling archives to digital format. The scope, goals, tasks and objectives set by the project coordinators are outlined, and issues such as protection of equipment, access, copyright and management are discussed. (JKP)

Reports the findings of a survey of 37 participants in the Professional Development Program developed by Northwestern University, the University of Chicago, and the University of Illinois (Chicago) to promote the integration of newer professional staff members into research libraries are discussed. Concludes that the successful program can serve…

Uses bibliometric techniques in the development of a model of the distribution of demand for items in an information store. The hypothesis of hyperbolic distribution and an index of differential demand are also discussed. One table, two figures, and a 10-item reference list accompany the text. (Author/JL)

Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation…

Management of information services requires managerial control of information about the service itself. A critical factor for information managers that affects their ability to provide service is their own competence at handling management information, i.e., information concerning and describing the performance, income, and expenses of their…

State-level funding formulas should be changed from enrollment-based to fixed cost-based, using standards such as those of the Association of Research Libraries. Funding linked with programmatic changes encourages quality of the institution and rewards effective library management. (CDD)

This annotated bibliography includes reference sources pertaining to business, economics, and management that are located in the libraries of the Portland and Gorham campuses of the University of Southern Maine. Specific reference sources are listed under the categories of: (1) indexes and abstracts; (2) dictionaries and encyclopedias, including…

Examines how an academic library (Bowling Green State University) "insourced" (retaining services/providing services for others) operations such as photocopying, snack vending, library science education, management of a book depository, and cataloging for another institution. Includes examples of unsuccessful attempts to insource. (PEN)

Describes the assumptions and goals of the Performance Effectiveness Management System (PEMS) of the University of Arizona Library and explains how to integrate performance measurement with a new system that focuses on teams and organizational outcomes. Phases of PEMS include: mission-critical services, programs, and activities; setting quality…