The theme of this document is that programmatic decision making can be carried out effectively only if appropriate kinds of information are made available. If an institution knows its objectives, it can define a course of action for the years ahead. Through use of a cost simulation model, it can forecast the resource implications of that plan.…

A program cost study was conducted at a large midwestern university to determine department-level expenses and revenues associated with the mission-critical activities of instruction, research, and service. The study (or program) is based on a model for allocating costs, called responsibility centered management, that has been used for nearly a…

This document reviews how performance indicators are currently being used in several Commonwealth countries the United Kingdom, Australia, and Canada, and identifies some of the issues associated with performance indicator development and application. It also examines whether there are any agreed upon "key", or common, indicators that…