Conflicts occurring in higher education continue to rise. To date, there is limited information regarding the conflict management styles of administrative leaders in academic programs. Since department chairs and academic deans are often at the forefront of conflicts when they arise, the topic of conflict management style and the quality of the…

This case study explored the consideration, inclusion, and significance of market forces in the development of strategic planning at higher education institutions. The design examined methods, procedures, behaviors, and attitudes that Presidents in higher education applied to designing strategic planning processes. Guiding this examination was the…

This quantitative methodological research study explored the relationship between compassion and mattering experience from the perspective of leaders and direct reports working in administrative and support functions at a higher education institution. The following two research questions are explored: (1) What is the relationship between…

A campus flashpoint is an incident, particularly related to cultural identity, that causes significant disturbances in the community. These flashpoints are currently endemic and can have a variety of negative repercussions for higher education institutions. This study aims to better understand the experiences and behaviors of senior leaders in…

Purpose. The purpose of this adaptation sequential explanatory mixed methods study was to determine the degree of importance that higher education department chairs ascribe to DeVore's (1994) five stress-inducing behaviors of authoritative command, evaluation, norm discrepancy, sanction, and targeting when initiating change in the behaviors of…

The purpose of this study is to explore the perceptions of academic student support program leadership regarding best practices, experiences, and behaviors that influence their work toward retention and graduation efforts. Three research questions resulted from the study's purpose: (a) What are program directors' perceptions regarding their…

The purpose of this qualitative case study was to explore institutional crisis leadership during a global pandemic in the athletic departments of five mid-major universities located in the Midwest United States, including Blue University, Red University, Green University, Orange University, and Purple University. This study examined the leadership…

The advent of the COVID-19 pandemic in March 2020 started a crisis in higher education worldwide, as postsecondary institutions struggled to quickly manage many complex and novel challenges at once to maintain operations. Using a hermeneutic phenomenological research method, the lived experience of 15 administrators in the Ontario college system…

Although the literature illustrates well how leadership can (and has been) theorised, it is much less common to read about the idiosyncratic demands on leaders that shed light on the emotional responses and their individual learnings derived of those experiences. This paper attempts to document aspects of leadership through a consideration of the…

Learning Agility (LA) is catapulting our understanding of the relationship between the measurement of LA and leadership success, a critical component for succeeding in a volatile, uncertain, complex (VUCA) environment. While the business sector has benefited from the research and practice around LA, this exploratory study takes an initial look at…

The type of leadership exemplified in educational organizations has a significant role to play in organizational success or failure. Using a correlational research design, we investigated the effects of leadership behaviors exhibited by leaders in various higher education institutions in the country (as perceived by 14 Filipino graduate scholars)…

The purpose of this qualitative descriptive study was to understand how Higher Education Administrators described how they used LMX practices and strategies to build high quality relationships through trust, respect, and mutual obligations to support organizational outcomes in higher education institutions located within the Southeast Region of…

This quantitative research study examined the relationship between prosocial behavior, work engagement, and workplace civility among higher education professionals. The specific university employees it studied were student affairs staff, academic affairs administrators, and faculty. Responses to a survey by a national random sample allowed the…

According to the 2011 College Music Society directory, 9% of university band directors in the United States are women. Band directing in higher music education remains dominated by men. In a career field traditionally occupied by men, women have anecdotally reported a variety of experiences with gender as they sought to be considered competent or…

Academic researchers tend not to study dysfunctional, disturbing or malfeasant administrative and organizational behaviors in the higher education (HE) sector; yet, a variety troubling things regularly take place in HE. This article offers some 'conceptual spadework' to open up the muted discussion about this disquieting aspect of the sector. We…