In this article, we describe a continuum of responsibilities shared by faculty and non-faculty academic advisors as well as personal counselors at 4-year colleges and universities. After addressing terminology, we describe a continuum of issues that advisors and counselors routinely address and identify some triggers that might suggest that a…

In response to an anticipated decrease in the number of associate dean positions at Wisconsin's Milwaukee Area Technical College, a model was developed to quantify the workload associated with the administration of an academic division. First, factors affecting the instructional division workload were identified, including the numbers of full- and…

Piedmont Technical College's (PTC's) (South Carolina) service area is mostly rural and contains widespread illiteracy, weak economies, sparse education funding, large high-risk populations, and poor educational aspirations and attainment. By 1998, in an effort to provide greater access to its rural population and improve retention efforts, PTC had…