This is the Executive Summary for the report, "Transforming Central Office Practices for Equity, Coherence, and Continuous Improvement: Chicago Public Schools under the Leadership of Dr. Janice K. Jackson." This case study explores the strategic plan of Janice Jackson, CEO of the Chicago Public Schools, along with the central office…

Program managers frequently put staff training near the top of their lists of ongoing challenges. The mix of diverse, complex training needs in many programs means managers may be responsible for orienting new staff, implementing new administrative procedures, or facilitating steps toward long-term program improvement. The greatest underlying…

After a prior failed adoption, ComprehensiveCare plans for a second attempt in adopting Electronic Health Records. The owner-physicians on the board of directors have replaced the administrator due in part to the missteps of the prior adoption. William Shoemaker, the new administrator, must grapple with several important decisions to provide the…

One of the larger shifts in education is evaluating teacher knowledge acquisition to determine if it is effectively changing the way teachers learn, teach, and bring about student improvement. In the effort to do this, teachers often spend much time on administrative duties, such as documenting what classes or workshops they have taken, and this…

This article contests the prevailing assumption that composition scholarship has only recently begun to theorize the role of the writing program administrator. While many contemporary scholars accept the idea that the field mainly offered practical "how-to" articles early on in its history, the author rereads work from past decades to show…

An administrator, broadly conceived, is a person who has authority to lead and manage people, practices, materials, and policies in an educational unit. Dan Tannacito shows teachers the pathway to becoming English language program administrators (ELPAs) and the myriad benefits they can derive. Most may be surprised to see that they are already on…

We describe the roles and duties of a director in developing an introductory actuarial program. Degree plan design, specialized exam courses, internship classes, coordination of efforts with Economics and Finance Departments, opportunities for creating a minor in actuarial mathematics, actuarial clubs, career advice, and interaction with actuarial…

While "Dancing With the Stars" often shares the background of the dancers and shows some of the preparation that goes into the dances, it does not always give viewers the background of the dances being danced. Many people are never knowledgeable about where dances came from or how they began. In this article, the author provides some…

This article defines applied rhetorical work as integral to the intellectual work of writing program administration and asks our professional organizations to classify it as such within our position statements. With a specific case, it offers a generative framework for representing and assessing the work's scholarly commons for professional…

Three primary kinds of crime occurring in park settings--behavioral conflicts, crimes against property, and crimes against persons--are described. Suggestions for developing solutions and prevention techniques are included. (CJ)

The article examines problems arising from a lack of constructive, interpersonal communication and discusses prevalent trends in administration which focus more on technological and electronic advancements than daily staff concerns. The author proposes the need for a proactive administrative approach, introducing a help-giving attitude rather than…

The article discusses the difficulties and delights of the transition from being a service provider to being an administrator. The author points out the different responsibilities, tasks, skills, and feelings she experienced in learning how to be an agency director at a facility for the visually impaired. (Author)

The University of Sydney is a large, research-intensive, campus-based Australian University. Since 2004 a strategic initiative of project-based eLearning support has been creating teams of non-academic and academic staff, who have worked together to develop online resources to meet identified needs. The University's aims in continuing to provide…

The director of a college consortium must be a strong leader, whose primary duties range from providing leadership to securing resources and to clearly communicating the consortium's mission. The director must keep in mind that the consortium's work is valuable only to the degree that it eases the load on the individual member institutions and…

An administrator in a school for the deaf details concerns in implementing a computer assisted instruction program. He touches upon the state's bureaucratic approach to decision making, funding, the importance of changing the system to meet current needs, and selection of appropriate technology. (CL)