One of the biggest challenges during the COVID-19 pandemic was to integrate ICT (Information and Communication Technology) into remote teaching. As managers, school leaders play a principal role in deciding how to overcome this challenge. This study aims to identify how school leaders support ICT integration at schools. To do so, the authors…

Over the past two decades, suicide rates have been increasing steadily in the United States (Hedeggaard, et al. 2018), which has led to many higher education institutions exploring ways to prevent, intervene, and respond to student suicides. While prevention and intervention are vital components to addressing suicides on college campuses,…

This article outlines how resource deployment from the top down can provide support for faculty seeking to implement a marketing curriculum that is focused on teaching digital marketing. Data from this exploratory study suggest that if the higher administration, particularly the dean, is familiar with what happens in the digital marketing…

This small-scale case study focused on academic managers to explore the ways in which they control the workload of academic staff and the extent to which they use the workload model in performance management of academic staff. The links that exist between the workload and performance management were explored to confirm or refute the conceptual…

This study uses an explanatory mixed methods methodology to attempt to determine the reporting relationships between business and IT executives within the university. The study also explores IT and business executives thoughts on these relationships. Supporting research from organizational studies and business-IT alignment is combined in order to…

IT professionals in higher education spend much of their time focusing on demand, resources, and constant change. This article suggests that they need to be investing more time in assessing, advancing, and defining their own careers. The article dispels the myth among IT professionals that the CIO is not a great position and worthy career goal.…

The EDUCAUSE Awards Program, under the guidance of the EDUCAUSE Recognition Committee, has announced the three 2012 winners who are recognized for their peer endorsement and distinction to professional accomplishments in higher education information technology. Winner Melissa Woo is recognized as a strong leader and one who is expected to achieve…

The pressure on higher education to become more innovative and effective with respect to its teaching and learning (T&L) mission is unceasing. Institutions are challenged to rethink how they perform this core mission. The campus IT organization, always of strategic importance, can become a key partner and facilitator in that process. Its…

One of the key factors that contribute to effective management of schools is the professional development of principals. The role of the principal has become more complex with the dynamic and constant reforms in the educational environment. The present study focuses on the professional development of principals in New Zealand and Singapore. The…

The role of the chief information officer (CIO) in higher education has expanded over time as technology has worked its way into people's daily lives, altering forever the way they work and learn, and becoming ubiquitous on campuses. IT is now critical to the business of education, and the CIO has stretched his or her influence to span key…

The recent resignation and hasty departure of Gene R. Nichol as president of the College of William and Mary has prompted the usual round of speculation about the state of the college presidency. Why do certain circumstances doom well-intentioned people and their presidencies? What determines success and wards off failure? Two intertwined…

Purpose: This paper seeks to examine the emerging role of the Senior Academic Technology Officer (SATO) in higher education. It aims to consider two existing templates for this professional role derived from mainstream information management and information technology: the Chief Information Officer (CIO) and the Chief Technology Officer (CTO).…

The rate of failed and challenged Information Technology (IT) projects is too high according to the CHAOS Studies by the Standish Group and the literature on project management (Standish Group, 2008). The CHAOS Studies define project success as meeting the triple constraints of scope, time, and cost. Assessing critical success factors is another…

The winner of the 1994 CAUSE Award for Exemplary Leadership and Information Technology Excellence offers his view of information technology, resources, and management. Engineering principles are applied to information technology issues, such as access versus security and client/server versus mainframe systems. College/university information…

The trend toward decentralization of academic computing is described. Causes for the trend are examined and the best approaches to management and support of computing activities in this environment are explored. The future roles of the central computing center, departments or discipline areas, and individual users are outlined. (Author/MSE)