Suggests ways directors can create a climate to reduce and resolve conflict, including assessing the work environment, improving communication, understanding different personalities involved, and understanding the negotiation process. Applies the process to particular scenarios of early childhood staff conflict. Asserts that how directors deal…

Suggestions for college development officers for improving efficiency in researching potential donors include networking with parents, alumni, faculty, trustees, and even the college president; using class notes, local and national business publications, and computer databases; and using personal organizational ability, imagination, and…

The leadership, management, and academic concerns of deans and provosts are addressed in this casebook based on 25 original case studies on issues related to finance, personnel, organizational structure, curriculum, and academic freedom and standards. Two or more practical options for action accompany each presentation of a challenging problem.…

By helping faculty collaborate to enrich their teaching abilities and by supporting them when faculty/student relationships occasionally fail, the department chair models leadership skills that faculty themselves can use. The skills of leadership correspond very closely to good teaching skills, and can be combined with the skills of principled…

Communication strategies needed for the specific responsibilities of college and university department heads are presented. Each chapter first describes communication strategies useful in handling an administrative task, and then uses real-life case studies to demonstrate their applications in typical situations. Readers are guided through a…