This study focused on examining the roles that leaders, in particular college presidents, may play in creating organizational learning that helps move diversity agendas forward. This study highlights under-examined information sources (students own stories and experiences) for creating organizational learning that can advance a diversity agenda.…

Encourages the library manager to develop a facility for "reframing," or seeing a situation from several viewpoints in succession. This technique can aid in problem solving and in effecting change in organizational culture. Frames listed include structural, human-resource related, political, or symbolic, and practical considerations…

The authors propose that a principal, instead of making all decisions himself, should convene faculty, staff, and student groups to help bring conflict into the open and to work on organizational problems systematically. This "team-leader" role assumes that team members are intelligent, competent, and want to perform well; and that an open…

Believes that the principalship is the key position for facilitating change, this author provides practical suggestions for the principal as change-agent. (Editor)

Five critical components of teacher morale are outlined: administrative leadership, administrative concern, personal interaction, opportunity for input, and professional growth. For each component, the author lists behavioral symptoms of a morale problem and ways the administrator can diagnose the difficulty and prescribe a solution. (SJL)

A brief introduction to organizational theory and organizational development for educational administrators is provided in this document. The first section contrasts individualistic and organizational approaches to educational problems. It is intended to give administrators two distinct perspectives for viewing day-to-day events. The second…

This manual is intended to help staff members improve the professional climate of their school by identifying the symptoms, diagnosing some of the reasons behind them, and offering means of improvement. There are two main sections. The first begins with a description of the program, and some concepts and theories about the school as a social…

At McGill University (Canada), rather than implement a costly, high-tech contingency and disaster recovery plan for information services, planners focused on risk assessment and avoidance for central and departmental information systems. Actions included better backups, less dependence on key individuals, and an institutional awareness campaign.…

The purpose of this program evaluation was to provide a comprehensive assessment of the effectiveness of the Schools Without Failure (SWF) program. In a study of the SWF program in several schools in a midwestern, metropolitan school district, three sets of variables were measured: student outcomes, classroom characteristics reflecting SWF program…

Communication strategies needed for the specific responsibilities of college and university department heads are presented. Each chapter first describes communication strategies useful in handling an administrative task, and then uses real-life case studies to demonstrate their applications in typical situations. Readers are guided through a…