This report summarizes a two-year study of supervisory officers in Ontario. The research focused on what supervisory officers do, what skills they need, how they are prepared and selected, and how they experience the job in terms of satisfaction and effectiveness. A stratified sample of 25 boards and 4 ministry offices was selected for indepth…

This report synthesizes findings on the facilitators of school-focused inservice teacher training, describing their tasks and responsibilities, and determining the skills required and the training necessary to prepare them to perform such tasks. The concept of school-focused inservice was examined in terms of its organizational/managerial…

This paper examines factors that promote and diminish teacher trust in the instructional supervision process. Trust--key to the supervisor's success in helping teachers change behaviors--is correlated with such factors as confidentiality, approach to dealing with complaints, and the development of collaboration and participation in supervisory…

This publication is designed to help adult education administrators think reflectively about their programs, identify areas of strengths and areas of improvement for themselves and for their programs, and plan and implement strategies that enhance the overall quality of their programs. The guide identifies a set of 17 recognized skills and…