This research report argues for viewing the complex, often messy process of school reform implementation as a "conditional matrix" coupled with qualitative research. As illustration, two studies (of six reform efforts in one county and of implementation of an untracking program in Kentucky) are reported. Preliminary analysis reveals that…

At McGill University (Canada), rather than implement a costly, high-tech contingency and disaster recovery plan for information services, planners focused on risk assessment and avoidance for central and departmental information systems. Actions included better backups, less dependence on key individuals, and an institutional awareness campaign.…

The three-year Miami University (Ohio) project to develop teaching portfolios is described. The department-based approach acknowledges that departments and disciplines have different cultures, and that departments are where rewards are determined. Issues in portfolio development and use, including benefits and problems, are discussed and…

This article describes Washington State University's efforts to plan for and accommodate diversity on campus. It covers goals for institutional climate; administrative structure; recruitment and retention of minority students, faculty, and staff; and policy and programs concerning cultural diversity in all campus relationships, equal opportunity,…