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Direct linkBoccia, Mark; Cseh, Maria – Learning Organization, 2021
Purpose: This study aims to explore how Watkins and Marsick's learning organization framework was enacted in the practices, structures and policies of non-chain US restaurants. Design/methodology/approach: Data from this multiple-site case study were collected from 52 employees in three full-service restaurants from the dimensions of the learning…
Descriptors: Dining Facilities, Employees, Administrators, Teamwork
