This guide is intended for use in presenting a 16-hour, 8-session reading course designed to develop the workplace literacy skills of persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: use a reading plan to skim, scan, and read…

This workbook, designed for workplace literacy courses, contains materials for the second part of a course on reading and writing effectively. Introductory materials include objectives, a topical outline, sources, and information on time for the course and continuing education credits. The 16 sessions of the course cover the following topics:…

This guide is intended for use in an eight-session course designed to develop the presentation skills required of persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: identify the traits of good and bad speakers; research and organize…

This guide is intended for use in conducting an eight-session workplace literacy course that will help employees in the manufacturing and service industries acquire necessary job-specific telephone usage skills. The instructional materials included in the guide are designed to teach students to accomplish the following: use professional answering…

This workbook, designed for workplace literacy courses, covers effective reading and writing. Introductory materials include objectives, a topical outline, sources, and information on time for the course and continuing education credits. The 16 sessions of the course cover the following topics: job terms; abbreviations, acronyms, and pictorial…

This guide is intended for use in conducting a reading lab for a broad group of workers ranging from nonreaders to persons reading at a fifth-grade level. Presented first is a course overview that includes the following: information on the course's targeted population, student selection process, and demographics; strategies for adult remediation;…

This workbook, designed for workplace literacy courses, contains materials for a business writing course. The course presents the fundamentals of effective business letter writing, focusing on logical organization, word choice, style, tone, and clarity. The course uses students' own examples as well as practice exercises for reinforcement.…

This workbook, designed for workplace literacy courses, contains materials for a business writing course. The course provides strategies for presenting ideas clearly and accurately. Introductory materials include objectives, a topical outline, and information on time for the course and continuing education credits. The 16 sessions of the course…

This workbook, designed for workplace literacy courses, contains materials for a course on documentation. The six sessions of the course cover the following topics: (1) general principles of procedure writing; (2) principles of clear communication (clarity, audience, visuals) and identification of systems types, accounts, and customer requests;…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in writing accurate, sequential, and clear instructions. The course covers identifying the goal and purpose of the instructions, deciding the best method for presenting the instructions, using clear and…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in report writing skills for technical staff. The course has been designed to help new engineers with all aspects of report writing. It covers the outline and structure of reports, brainstorming,…

This guide is intended for use in a course in on-the-job communication that was developed as a component of a workplace literacy program for persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: identify different personality types and…

This workplace skills course on complex materials is designed for employees who want to increase their comprehension of more complex reading materials in the workplace. It uses a variety of materials from the workplace, including forms, memos, letters, and reports. Introductory material includes a course outline, objectives, and topical outline.…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace communication and public speaking course. The course is a review of basic speech concepts focused on helping participants to be comfortable in class discussions and speaking in front of an audience. Topics…

This workplace skills business writing course presents the fundamentals of effective business letter writing. It focuses on logical organization, word choice, style, tone, and clarity, using students' own examples as well as practice exercises for reinforcement. Introductory material includes course description, objectives, and topical outline.…