This guide raises and discusses questions to guide workplace literacy. The historic context for this handbook is the progress of Project REACH from its inception in 1986 to the present. An introduction considers how an workplace literacy. An introduction considers how an organization's history affects program decisions. Chapter 1 looks at…

A project was conducted at the Northwest Adult Basic and Literacy Education (ABLE) Resource Center in northwest Ohio to establish workplace education indicators of program quality with specific measures and standards. Research was conducted through a survey of other states to determine their status in the development of workplace…

This manual is intended to help workplace education practitioners understand the program evaluation process. The manual begins with a discussion of the issues involved in choosing an approach to evaluating workplace education programs. Six assumptions about objectives, development, management, and evaluation of workplace education programs are…

Research has shown that an effective assessment of workplace literacy programs requires both formative and summative evaluations. Workplace literacy program impact is best measured using a mixture of standard assessment tests and custom-designed instruments. A broader conception of adult literacy learning can be assessed by using interviews and…

This report focuses on the question of how to evaluate workplace education programs. Chapter 1 outlines the various purposes that those involved in workplace education programs have defined for workplace education and describes program models in place to meet those goals. Chapter 2 sets out three scenarios for evaluation at present: informal,…

This evaluation guide resulted from a 2-year project that conducted literacy audits at 10 manufacturing companies, assessed 3,291 workers, developed customized assessments and curricula, and provided 104 courses to 948 participants in the Chicago area. The guide is a hands-on resource to assist companies, unions, or educational agencies in setting…

An external evaluation of the Champaign County (Ohio) Workplace Literacy Project used the Triphase Evaluation process based on Stuffelbeam's decision-making model (1971). During the input phase, emphasis was on determining needs of workers and employers in order to develop a training program to meet specific identified needs. The process phase was…

This interview guide can be used to determine whether a workplace literacy provider has the skills to develop and deliver a successful workplace literacy program that will meet the needs of a business and build the productive capacity of its employees. It can be used to assess the capabilities of a wide variety of literacy providers, including…

CASAS (Comprehensive Adult Student Assessment System) and ACT (American College Testing) have separately developed systems to identify the skills needed in the workplace. A research project studied the relationship between CASAS' Workforce Learning Systems (WLS) and ACT's Work Keys to determine how the systems could be linked to support…

This product checklist can be used to determine whether a particular workplace literacy product (such as a series of instructional workbooks, curriculum guides, or computerized instructional systems), follows best practice and will meet the needs of a particular business firm and build the productive capacity of its employees. The checklist was…

This handbook, which is intended for workplace literacy practitioners and trainers, examines how to develop and evaluate workplace literacy. Discussed in chapter 1 are the following: current practices in workplace literacy programs, literacy demands on workers and ways of addressing them through workplace education programs, and the importance of…

Project POWER is a workplace literacy program conducted by Triton College. The project offers courses in English as a Second Language (ESL) and Adult Basic Education (ABE) to employers who are willing to pay their employees for half their class time and for 15 percent of the instructional costs. By the end of January 1990, the project had…

This guide describes a collaborative approach to high quality and relevant evaluation of a workplace basic skills program that can be carried out as part of normal program operations. It is designed for use by educators, union representatives, managers, supervisors, participating employees, and funders. The guide is organized into five phases. In…

This checklist was developed to be used for evaluating and enhancing the performance of established workplace education programs. With minor modifications, the document also may be useful for evaluating other types of training and education programs. Management, labor, and education partners may use the checklist as a stand-alone evaluation…

This checklist was designed to be used in developing new workplace education initiatives and enhancing established programs. The checklist is organized in four sections that cover the following topics: (1) program design and administration indicators; (2) participant achievement indicators; (3) program outcome indicators; and (4) evaluation tools.…