The author describes a workplace literacy program designed by the Milwaukee SER-Jobs for Progress, Inc. for Res Manufacturing Company. This program enabled Res Manufacturing to upgrade its employees' basic skills, increase productivity, and eliminate the need for layoffs. (CH)

This report provides information on a workplace education program in which Emily Griffith Opportunity School, Denver, partnered with Columbia HealthONE, Dobbs International Services, Imperial Headwear, Inc., Marriott Hotels, Provenant Health Partners, University of Colorado Health Science Center, and Westin Hotel. Section A of Part I, a program…

"Schools and Businesses Need to Work together to Close the 'Job Skills Gap'" (Cortina) discusses Los Angeles efforts to implement recommendations of the Secretary's Commission on Achieving Necessary Skills. "Employer-Sponsored Education Is a Win-Win Situation for Both Businesses and Employees" (Lipshutz) describes a…

This handbook is designed for individuals responsible for planning employee education, technical training, and other human resource development services in a workplace setting, especially in small business. It provides information on integrating basic education activities with technical training and organizational change activities to enable all…

This companion document to the instructor's guide for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform…

This instructor's guide contains materials for a 20-30 hour course designed to address essential math skills in the workplace. The course description lists target audience, general objective, and typical results observed. The next section gives instructors basic information related to providing successful educational programs in a workplace…

Research on adult literacy suggests that some formidable problems lie ahead as efforts continue toward ensuring that every adult in the United States is literate and possesses skills necessary for economic competitiveness and citizenship. Among the difficulties facing existing approaches are three interrelated issues. First, current programs serve…

This bulletin for businesses is a step-by-step guide to planning and implementing an effective job-related employee basic skills program. Part 1 provides general principles to guide the effort. It addresses literacy and basic skills, the importance of context, and changing requirements for literacy. A preview of key program principles concludes…

Five pre- and postevaluations were administered to 413 therapy aides who had participated in a workplace literacy program (which 273 had completed) to upgrade their job-specific reading, writing, and oral communication skills in five New York City psychiatric hospitals. Four of the measures showed significant pre-post gain. The data were then…

This guide is designed to provide private industry councils (PICs) with information on developing workplace literacy or job-related basic skills programs. Chapter 1 contains an overview of the nation's literacy problem and how it affects business and is designed to provide PIC members with background information to use when discussing the problem…

This instructor's guide contains materials for a 40-hour course that explores interpersonal communication and improves participants' ability to communicate with fellow workers and family members. A title page provides a course description with target audience and general objective. An introduction covers design of the 10-week course, with 2 2-hour…

A workplace literacy project to prepare Houston Lighting and Power Company employees for the commercial driver's licence (CDL) exam was evaluated. The following four components of Steele's (1990) evaluation model were used to evaluate the project: proof of effect, judgment against criteria, critical questions, and valuing. The evaluation revealed…

This companion document to an instructor's guide for a 30-hour course on effective communication begins with a list of course objectives, expected outcomes, and prerequisites. Lessons are organized into the following categories: introductory lessons; reading lessons; writing lessons; listening and speaking lessons; and newsletter production…

This instructor's guide contains materials for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform SPC…

Basic issues in workplace education evaluation can be structured into five discussion questions. The first is who wants to know what information for what purpose. The "who" constitutes the program's stakeholders both at and beyond the program level. Further inquiry is then needed to determine what kind of information these stakeholders typically…