Use of ethnographic methods to assess learning and staff development needs for workplace adult education programs is discussed, focusing on the teacher's role as ethnographic researcher. Four stages of ethnographic research are identified: (1) open-ended, inductive study; (2) structured observation; (3) analysis; and (4) speculation and sharing of…

This workshop presents a Maryland model of delivering public adult education services to business, industry, and public agencies on a cost-recovery basis. A rationale is discussed for the role of public adult education in provision of services on this basis. Ten ways to get started without a marketing specialist are listed. Good leads to…

This book answers more than 70 key questions that business managers and trainers ask about using e-learning in their company as a business tool. Chapters 1 and 3-11 are comprised of questions and answers related to these topics: what e-learning is all about; what e-learning costs; applying e-learning to the business; what today's e-learning…