This guide is intended to help planners and trainers assess the training needs of industrial organizations. Addressed in the individual chapters are the following topics: types of training needs (three levels of needs--organizational, occupational, individual, organizational training needs and objectives, and present and future needs); present…

This paper discusses a procedure for diagnosing adult educational needs, which the author developed and tested for her doctoral dissertation to study the work performance of attendant supervisors at a mental retardation facility. She describes the methodology used as ethnographic research, which entails an analytic description of a culture by…

Training interventions can be evaluated by calculating return on investment (ROI) and cost-benefit analysis. The four-level model proposed by Kirkpatrick is the dominant evaluation model used. Calculating ROI has been a critical issue for trainers and executives, but only a few organizations have implemented the process that is considered as…

This book details the work required at the outset of all efforts designed to improve an organization's performance at the organization, process, and/or individual levels. The book is divided into four parts that are devoted to the following aspects of conducting the systematic diagnostic analysis required to improve performance: (1) analysis as…

On July 22, 1997, a panel of approximately 25 individuals, including members of the Accountability Committee of the National Association of State Directors of Vocational Technical Education, participated in a focus group for the following purposes: to identify the information needed for program accountability; to assess the National Center for…

In September 1998, the National Center for Education Statistics (NCES) established a 1-year task force to review the NCES's role concerning lifelong learning. The eight-member task force established a working definition of lifelong learning ("a process or system through which individuals are able and willing to learn at all stages of life,…

This document contains the eight appendixes from the National Center for Education Statistics's (NCES's) final report on lifelong learning in the United States. Appendix A discusses the considerations that entered into the formulation of the definition of lifelong learning adopted for the NCES study. Appendix B, "Literature Review on Lifelong…