A survey of training departments (n=560) investigated whether training is done in-house or is outsourced. Findings determined that companies are increasing their training staffs, the percentage of courses taught has not changed in three years, and evidence of outsourcing is not conclusive. (JOW)

This document, one of the results of a 3-year study, provides an overview of training in the United States in terms of who gets trained and how the training itself is organized, structured, and delivered. The findings were developed through a literature review, the work of advisory panels, feedback from 400 experts and practitioners, interviews…

Twelve financial institutions (nine banks and three insurance companies) from five countries (France, West Germany, Japan, Sweden, and the United States) were studied to determine the directions in which financial service markets and firms are moving as a result of increasing competition and technological change. Data were collected from…

The extent to which skill and competency-based systems used by work organizations in the United Kingdom may contribute to maintenance of the pay gap between men and women was examined through a review of the following: pertinent literature from the United Kingdom and United States; 15 published case studies; current Institute for Employment…

This newsletter contains two articles dealing with the changing shape of corporations. The article "Trends in Business Culture" argues that Wal-Mart's emergence as the largest corporation in the United States reflects the larger economic shift in the U.S. economy from production of goods to provision of abstract goods such as services…