Reviews the history and theory of evaluation of management training and development. Assesses the state of the art of evaluation techniques and instruments, discussing how the focus, scope, and purpose of evaluation affect the choice of method. Presents a systematic model of evaluation and a model of results-oriented human resource development.…

This book offers a comprehensive guide to evaluation as applied to management development. Part I (Chapters 1-2) discusses the following: what management is; the role of training, development, and education of managers; the purposes of evaluation (proving, improving, learning, controlling); and approaches to evaluation. Part II (Chapters 3-6)…

Intended primarily for human resources managers who are responsible for the development of executives, this paper lays out the potential advantages and hazards of enhanced feedback. It first looks at enhanced feedback and its rationale in detail. Four sources of data are described: numerical ratings and verbatim comments; data from the workplace…

Contends that managers who undertake action research in the course of their work would benefit from using qualitative methodology. Describes three cases in which practicing managers were supported in their wish to identify and use qualitative approaches in their research. Reflects on the potential for and problems with the wider use of qualitative…

These four papers are from a symposium that was facilitated by Nancy Dixon at the 1995 conference of the Academy of Human Resource Development (HRD). "Reliability Testing of Multirater Feedback" (Wim J. Nijhof, Anne Jager) focuses on testing the reliability and validity of the multirater feedback system. Findings are reported that conclude that…

A 6-year study of outdoor-based management training (OMT) programs used traditional evaluation methods and new methods designed specifically for these unique programs. A survey of 1,000 training directors indicated that this type of training was very controversial. The next step was to use traditional training and organizational behavior…

Focusing on community education and development, this literature review analyzes the problem of determining community and individual needs; the issue of relevance to the community; the meaning of need (as opposed to interests or desires); and the use of community studies, listening posts, surveys, and power structure analysis as evaluation tools.…

A research project in the Ivory Coast, Kenya, and Tanzania evaluated the cost effectiveness of management training seminars for women entrepreneurs in the informal sector. Women, a large and growing part of entrepreneurs, had less access to needed resources, skills, and information than men. Reasons for failure to study the cost effectiveness and…

This compilation of the knowledge and experience of 49 training and development professionals is a guide to the most important aspects of training and development (T&D), ranging from the environment in which it operates to detailed suggestions as to how it can be done. Contributors' notes appear first. Part 1 on the world of T&D contains seven…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…

This is the second module in a four-module training package for use in inservice seminars or workshops on performance appraisal and employee development. Module 2 concentrates on different methods of performance evaluation, including essay, ranking, forced distribution, nonanchored rating scale, weighted checklist, forced choice, critical…

This document contains four papers from a symposium on evaluating the impact of human resource development (HRD). "The Politics of Program Evaluation and the Misuse of Evaluation Findings" (Hallie Preskill, Robin Lackey) discusses the status of evaluation theory, evaluation as a political activity, and the findings from a survey on the…

This symposium is comprised of three papers on competencies in human resource development (HRD). "The Development of a Competency Model and Assessment Instrument for Public Sector Leadership and Management Development" (Sharon S. Naquin, Elwood F. Holton III) reports on a streamlined methodology and process used to develop a competency…

This symposium on assessment and evaluation modeling consists of three presentations. "Training Assessment Among Kenyan Smallholder Entrepreneurs" (George G. Shibanda, Jemymah Ingado, Bernard Nassiuma) reports a study that assessed the extent to which the need for knowledge, information, and skills among small scale farmers can promote…

This document contains papers from 23 of 25 symposia held at the 1995 Academy of Human Resource Development (HRD) conference. Keynote speeches, symposium 6, and symposium 25 are not included. The 23 symposia are on the following topics: (1) HRD town forum; (2) core directions in HRD; (3) university instruction in HRD; (4) evaluation in HRD; (5)…