A study was conducted to assess client reaction to key activities of the Lifelong Learning Center (LLC) of the Free Library of Philadelphia and to identify particular patterns of client interest. A survey was developed to determine (1) clients' satisfaction with accessibility of services, quality of interaction with staff, and information…

Career counseling is a particularly critical need for blue collar men, displaced workers from the declining industries of manufacturing. This article uses developmental theory based on the model of adult development of Daniel Levinson (1978), "Seasons of a Man's Life," to discuss the difficulty of blue collar men in attaining developmental…

The Lifelong Learning Center at the Reading Public Library conducted a study to determine how the clients perceived various aspects of the center's activities in terms of their needs and expectations. A survey was mailed to 329 clients; the response rate was 51%. Survey questions asked about (1) clients' satisfaction with access conditions, staff…