An introduction, keynote address, and 12 selected papers present the conference's proceedings. Also provided are summaries of the seven other conference papers and of the final plenary session, along with a list of conference participants. The keynote address questions whether quality control is possible in education. It notes that the concept of…

This booklet is designed to assist General National Vocational Qualifications (GNVQ) coordinators, National Vocational Qualifications (NVQ) coordinators, staff development managers, enterprise unit managers, and assessor training coordinators in ensuring that sufficient numbers of staff members at British further education colleges are trained and…

This booklet is designed to assist British further education college managers responsible for quality assurance, human resources management (HRM), human resources development (HRD), corporate development, strategic planning, staffing/personnel, and curriculum in using national standards for HRM and HRD in further education. A synopsis, users'…

This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM…

These proceedings contain twenty-one presentations made at the Second Annual Conference of the Council on the Continuing Education Unit (CEU). The opening speeches--Introduction to the CEU and Future Directions for a Learning Society--are followed by the panel discussion presentation, The CEU: Can It Withstand Scrutiny?, and two respondent…

This guide for improving the quality of National Reporting System for Adult Education (NRS) data through improved data collection and training is intended for local providers and state administrators. Chapter 1 explains the guide's purpose, contents, and use and defines the following components of data quality: objectivity; integrity;…

The guide outlines program design and curricula for a series of workplace education courses for limited-English-proficient adult immigrants. The courses are designed to raise basic skills in reading, writing, mathematics, problem-solving, and communication. Sections describe the program's target audience, objectives, goals, design, staff, theory…

This paper examines quality issues in career guidance, counseling, and information services in Europe and elsewhere from a range of different perspectives related to economic, ethical, and/or effectiveness criteria. Selected examples from the European Union member states, Canada, and the United States are used to illustrate how quality is…