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Direct linkvanDuinkerken, Wyoma; Mosley, Pixey Anne – ALA Editions, 2011
Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…
Descriptors: Library Personnel, Library Administration, Affective Behavior, Motivation Techniques
Peer reviewedJakobovits, Leon A.; Nahl-Jakobovits, Diane – College and Research Libraries, 1987
A theoretical scheme classifies user behavior into three domains of library activity--affective, cognitive, and psychomotor--and three levels of learning--orientation, interaction, and internalization. Examples of library skills and errors in each of the nine major classes are given, and applications to library instruction are suggested.…
Descriptors: Affective Behavior, Classification, Cognitive Processes, Learning Activities
