Course withdrawals have significant cost and curricular implications for both students and institutions. Yet within the retention literature, little is known about the context or impact of course withdrawals. This study examines course withdrawals of first year students from a sample of nine universities. Data reveal that demographic and…

When COVID-19 struck, higher education experienced major disruptions. Important functions like academic advising were no exception, and the traditional face-to-face model shifted online with remote academic advising (RAA), which uses synchronous communication technologies (e.g., Zoom, Microsoft Teams, Google Meets). In this quantitative research…

A policy capturing approach was used to examine the advising variables that contribute to student satisfaction. Students (N = 468) rated 48 scenarios in which advising approach, relationship, advisor gender, emotional nature of the relationship, and type of advisor were manipulated. Results show that being known to the advisor, having a…