In many colleges, the business office has been isolated from other departments. The modern college business office reflects the highly efficient and technologically supported activities found in industry that have resulted in better services to the whole institution. (Author/MSE)

Effective use of accreditation as it continues to evolve is important to maintain educational quality. How accreditation developed its characteristics, use of standards, and conception of quality are discussed. (Author/MLW)

This discussion of faculty senates examines roles senates are presumed to and actually play in college governance within four organizational models: bureaucratic, collegial, political, or symbolic. It is concluded that any changes must be undertaken carefully so as not to disturb either manifest or latent organizational functions. (MSE)

Traces emerging federal policy that constitutes a multidimensional attack on abuses of the educational consumer (involving Congress, the Office of Education, the Federal Trade Commission, Veterans Administration, Postal Service, and Bureau of Indian Affairs) aimed primarily at protecting federal investments. (Editor/JT)

Three objectives underlying higher education consumer protection regulations are identified: protection from specific abuses, better student selections, and program quality. The author contends that the federal government should focus on preventing abuses, the other responsibilities remaining with the private sector including the voluntary…

Reviews higher education consumer protection activities currently undertaken by the states, with suggestions about others that should be implemented and the role that state coordinating agencies can play in them. (Editor/JT)

The experience of college consortia suggests that success and sustainability depend on high-level leadership and commitment; clear mission and goals; balance mechanisms for assuring parity of participants; decision-making ability; a third-party, neutral function; adequate funding; clear cost-sharing arrangements; mechanisms for measuring success;…

Three types of state-level roles in higher education program review as it relates to budgeting are outlined, ideas from the literature about the efficacy of program budgeting are summarized, and North Carolina's use of state-level reviews for program improvement and budgeting is described. (MSE)