It's easy to imagine no gay, lesbian, bisexual, transgender, or questioning (LGBTQ) students are at a given school, and, therefore, no need exists to court controversy and potential challenges by providing LGBTQ materials. LGBTQ students are everywhere, though, and they are at increased risk for a host of issues, including bullying, assault, and…

The post-2.0 landscape has provided something of a reality check. It is now necessary to translate the familiar series of pleasant-sounding buzzwords into what Stephens describes as "conscious, carefully planned implementations" (2008). User-centered, culture of assessment, learning organization, transparent technology, point of need, community of…

Examines digital imaging and preservation (i.e., activities associated with maintaining library, archival, or museum materials for use, either in original physical form or in some other format); discusses problems and underlying causes associated with incorporating digital imaging as a preservation methodology; and lists questions to answer before…

Considers the current trend in libraries toward live, or digital, reference services. Highlights include models for reference, including synchronous versus asynchronous; benefits for users; software packages; user expectations; suitability of the technology; and determining the best service for users and their information needs. (LRW)

This publication describes the Andrew Heiskell Library for the Blind and Physically Handicapped, a regional library for the National Library Service (NLS) example of the creative use of physical space and innovative technology. The publication focuses on the materials-handling system designed for the new facility, including system design…

Considers the impact of electronic information on libraries. Topics discussed include user needs; the accuracy and reliability of information; equity of access to information; cooperation and coordination; prospects of a paperless society; and integrating technology with other elements of information, rather than replacing all elements with…

Reports on a survey that revealed that few U.S. libraries (46 of 485 responding institutions) offer self-guided English-only or multilingual audiotape tours for user orientation. Barriers to their implementation included lack of funding and the prospect of frequent revision. Issues of technological advancement, appropriateness, and maintenance are…

Discusses the role of librarians as information intermediaries and suggests that this role be emphasized instead of encouraging enduser searching that relegates librarians to the role of advisor or consultant. Highlights include librarians' roles in public education; reference services; academic librarians; and the appropriate use of technology.…

Noting that technological developments will influence both library automation decisions and user expectations, this paper focuses on six issues involved in planning for the use of information technology in libraries: (1) perceiving the information technology needs of library users; (2) addressing their information technology needs; (3) planning to…

This study addressed, within the context of Australian public libraries, how people with disabilities can more easily share in the new world of instant information and communication offered by the Internet. Eight public libraries from Victoria and one from Wagga Wagga participated. The sample consisted of 85 adults with a variety of physical and…

Discusses library planning for services for blind and visually impaired users, including access needs of patrons, available library space, appropriate adaptive technology, equipment costs and budget resources, Internet access, and staff training. A list of pertinent resources is appended. (LRW)

Reports on a study of distance learning students in library and information science at the University of Illinois at Urbana-Champaign that investigated what they need and want from library services. Highlights include library materials; librarians and staff; training and support; appropriate technology use; library role; and working with the…

This book, written by graduate students at the Catholic University (District of Columbia) School of Library and Information Science, examines current priorities, policies, and practices of public libraries. Following an introduction, "Reinventing Libraries: Responding to the Forces of Change" (Lisa Crisman), chapters include: (1) "A…