Apprenticeship systems across the globe are having to adapt to changing international economic and social trends. England is no exception. This article examines the latest model of apprenticeship in England from the perspective of the "mediators" who work at local and regional level with employers to construct and deliver the majority of…

The research presented in this report has explored the future role of local authorities (LAs), and the respective roles of schools, trusts and other partners within local education systems, in an increasingly academised education system in England. The research has focused on two aspects of the role of the LA where LAs have important statutory…

This article reports on the role of the external adviser to school governing bodies in relation to headteacher performance management (HTPM) in England. School leaders are crucially important for the effective functioning of schools and there is an ever-growing body of inspection and research evidence which shows this to be the case--leadership…

The prevention and resolution of student complaints are critical factors in maintaining and improving the student experience. Rob Behrens looks at the wider context, drawing on lessons from beyond higher education, to examine the opportunities and possible pitfalls.

This document reports on a study conducted in six European countries -- Denmark, England, France, Norway, Scotland, and Sweden -- and suggests ways to implement Statewide negotiations in the United States. The author first provides an overview of negotiations in the United States and then gives a country-by-country analysis of salary negotiations.…

This module on rights and responsibilities is intended to introduce the hospitality manager or supervisor to sound personnel management practices that comply with the law. The material is presented in a self-instructional format in seven sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…