Investigates Alternative Dispute Resolution (ADR) and its potential as a topic for business communication practice and research. Explores what ADR is; how mediation and ADR are used in business; how mediation and ADR are similar to and different from negotiating; and two or three essential learning points or skills to teach business students about…

Presents a brief background of arbitration advocacy, a procedural outline for conducting a mock labor arbitration hearing, and a case study for classroom use. (PD)

Introductory exercises designed to increase high school students' awareness of conflict and of mediation and negotiation as conflict resolution skills are presented. When conflicts arise, students should have the skills to identify the issues and interests of the parties and to see the possibilities to be gained through collaborative…

The design and use of simulation in teaching alternative dispute resolution are explored, and eight suggestions for the content, design, and sequence of simulation problems are presented. Examples are drawn primarily from negotiation but are adaptable for mediation and arbitration. (MSE)

A classroom discussion activity is described that uses the teacher as an impartial moderator. Students' written responses to a selected subject are organized and commented on by the group, under the teacher's supervision. Suggestions are given for course organization and sequence, extent of teacher involvement in the discussion, and logistics.…

One of eight papers from Project Seed, this paper discusses an 8-week program on conflict resolution used among fourth- through sixth-graders at one school. The program described could easily be implemented in other schools. Through the program, students are trained in a step-by-step mediation process; those students who become Classroom Mediators…

Mediation is a process of intervention into a dispute between two parties by a neutral third party who assists them in voluntarily reaching a mutually acceptable settlement of the issues in dispute. In a classroom setting, mediation can be a tool for teaching communication skills in a new and interesting manner. Allowing students to use newly…

This lesson plan uses students' interest in sports to teach good citizenship. With its focus on rules, responsibility, conflict resolution, and teamwork, the unit emphasizes the development of critical thinking, decision-making, and citizenship skills in young people. This lesson plan is part of a series of fully prepared, interactive classroom…

A part of the Fuss Busters peer mediation program, this teacher's guide is designed to increase students' conflict resolution skills. Fuss Busters is intended to help elementary students resolve conflicts in a creative and cooperative manner through reflective listening, defusing anger, brainstorming, and mediation. The guide is designed to help…

John F. Khanlian, Ericka B. Gray and Sandi Dittrich offer a role playing activity on mediation. Jo Ellen Ambrose's and John Nelson's lessons deal with arbitration. Lowell Ueland's simulation is concerned with plea bargaining, and Jack Hanna's activity involves a discussion of lawyer responsibility to provide pro bono services. (KO)

Since negotiations are continually taking place around the world, speech communication departments would be wise to update their curricular offerings by adding a course in negotiation theory and practice, or by supplementing courses with a unit in negotiation. An initial technique for introducing students to negotiation involves brainstorming. As…

Intended as a resource for secondary teachers, this book analyzes the role of unions in the American economy and examines the main forces influencing unions in the United States. This second edition includes important domestic and external events that have affected U.S. economic policy and unions since the first edition was published in 1976.…

This guide offers suggestions for implementing role plays to teach conflict resolution skills and provides a variety of role plays useful in different settings. It describes how to effectively prepare for role plays, how to implement role play strategies, and how to debrief and provide feedback to role play participants. Potential problems are…

Conflict resolution skills can be taught just as any other basic skill is taught, and this is the message of this curriculum and guide. Peace education is a life-affirming celebration of life and a holistic approach to human interaction. Conflict is a natural part of life, and children can be taught the skills to deal constructively with conflict.…

Focusing on the theme of conflict resolution, this booklet contains 22 lessons developed and used by classroom teachers at all grade levels. The lessons generally contain a brief overview, goals and objectives, student activities, and corresponding handouts or materials useful in implementing the lessons. Each lesson contains insights into methods…