Basic characteristics and factors in conflict and conflict management in the context of institutions of higher education are examined, particularly as they interact in the context of a higher education institution. Drawing on the literature, trends in conflict management approaches, reasons for conflict, and results of conflict are identified.…

Discussion of the conflict common in the relationship between a college and its host community looks at some of its common characteristics and at institutional barriers to the use of alternative dispute resolution strategies using a third party. A preventive approach is recommended over reactive forms of resolution, and this approach is…

Techniques of conflict resolution are discussed as a means of effecting constructive change. The Collegial, Zero-Sum, and Strategic Negotiation models of conflict are outlined, a sequence of necessary resolution steps is presented, and an approach for arbitrating third-party disputes is proposed. (MSE)

Nonadversarial approaches to conflict resolution should receive increasing attention from educators facing increased government regulations, stable budgets, and diminished spending power. Mediation, with its emphasis on accommodation and cooperative problem solving, can reinforce the education community's commitment to reasoned discourse and…

A review of the emergence of the neutral function in the context of collective bargaining to determine whether it might have application to higher education impasses of the l980s is outlined. A history of mediation and arbitration in labor disputes in the United States is provided. (MLW)

Mediation programs in higher education devoted to resolution of faculty conflicts are discussed. The nature of the faculty enterprise and faculty peer conflicts is examined, and three universities' efforts to incorporate faculty-to-faculty conflict resolution systems on campus are described. The organizational culture of each institution defined…

Conflict is common in college student life, where economic stress, close living conditions, and exposure to new people and ideas challenge students. Four vignettes illustrate typical conflicts concerning roommate relationships, workplace relationships among students, broken intimate relationships, and sexual harassment. Resolution options and…

A review of strategies for resolving conflict in higher education institutions looks first at traditional mechanisms, such as student conduct committees and grievance systems, faculty grievance mechanisms, arbitration, and litigation, and then examines conciliatory methods, including mediation systems for handling student, faculty, and staff…