Descriptor
| Arbitration | 3 |
| Behavioral Science Research | 3 |
| Labor Relations | 3 |
| Conflict Resolution | 2 |
| Administration | 1 |
| Behavior Patterns | 1 |
| Behavior Theories | 1 |
| Cognitive Processes | 1 |
| Collective Bargaining | 1 |
| Communication Skills | 1 |
| Employee Attitudes | 1 |
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| Journal Articles | 2 |
| Reports - Research | 2 |
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Peer reviewedKing, Albert S. – Journal of Business Communication, 1977
Focuses on lawyer-nonlawyer patterns of response to incongruity and suggests that communicators be aware of the necessity for adopting different message strategies for lawyer and nonlawyer recipients. (MH)
Descriptors: Arbitration, Behavior Patterns, Behavioral Science Research, Cognitive Processes
Peer reviewedRackham, Neil; Carlisle, John – Journal of European Industrial Training, 1978
Describes the research method and the results of behavior analysis of successful negotiators during actual negotiations between union and management representatives and the behaviors that distinguish the skilled from the average negotiators. (MF)
Descriptors: Administration, Arbitration, Behavioral Science Research, Collective Bargaining
Peer reviewedBouwen, Rene; Salipante, Paul F. – Journal of European Industrial Training, 1990
A study of over 200 Belgian and U.S. labor grievances showed that persistence through several episodes was risky but positively related to satisfaction with outcomes. Focus on formulation of grievances and behavioral analysis provide a model for managing grievances that favorably influences worker beliefs about the organization. (SK)
Descriptors: Arbitration, Behavior Theories, Behavioral Science Research, Conflict Resolution
