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McMillen, Liz – Chronicle of Higher Education, 1987
Mediation, in which a neutral third party helps two people come up with their own solutions, is being used to settle faculty and staff grievances. Experiences at the University of Massachusetts at Amherst, Duke University, Emory University, and the University of Cincinnati are described. (MLW)
Descriptors: Administrators, Arbitration, College Faculty, College Students
Download full textHayden, Sandra R – 1997
This document analyzes the responses to a survey conducted in 1997 on the role of the Ombuds Office in higher education, and also considers the characteristics of professional neutrality needed for successful conflict resolution. Of 178 institutions surveyed, 109 responses include 54 institutions with ombudsmen, 7 without such a position but with…
Descriptors: Administration, Advocacy, Arbitration, College Faculty
Peer reviewedCameron, Jan; Dupuis, Ann – Journal of Research and Development in Education, 1991
Traces New Zealand's introduction to school mediation, reviewing underlying goals of nonpunitive dispute resolution in the United States and highlighting significant initiatives. The establishment of the Hagley School Mediation Service is described and compared with Hawaii's Dispute Management in the Schools Project. Recommendations for school…
Descriptors: Arbitration, Conflict Resolution, Employer Employee Relationship, Foreign Countries
