Explainable Artificial Intelligence (XAI) refers to systems that make AI models more transparent, helping users understand how outputs are generated. XAI algorithms are considered valuable in educational research, supporting outcomes like student success, trust, and motivation. Their potential to enhance transparency and reliability in online…

In this article, we investigate a systematic workflow that supports the learning engineering process of formulating the starting question for a conversational module based on existing learning materials, specifying the input that transformer-based language models need to function as classifiers, and specifying the adaptive dialogue structure,…

E-learning is the process of sharing knowledge out of the traditional classrooms through different online tools using internet. The availability and use of these tools are not easy for every student. Many institutions gather e-learning feedback to know the problems of students to improve their systems. In e-learning systems, typically a high…

Contributions: In this article, a generative artificial intelligence (AI)-based Q&A system has been developed by integrating information retrieval and natural language processing techniques, using course materials as a knowledge base and facilitating real-time student interaction through a chat interface. Background: The rise of advanced AI…

The COVID-19 pandemic significantly disrupted higher education. The sudden and profound transformations it necessitated had a direct and negative impact on higher education students, as evidenced by the widely reported instances of academic disengagement, decreased motivation, and lower performance. This was often due to student burnout caused by…

Advancements in artificial intelligence are rapidly increasing. The new-generation large language models, such as ChatGPT and GPT-4, bear the potential to transform educational approaches, such as peer-feedback. To investigate peer-feedback at the intersection of natural language processing (NLP) and educational research, this paper suggests a…

The abrupt emergence and rapid advancement of generative artificial intelligence (AI) technologies, transitioning from research labs to potentially all aspects of social life, has brought a profound impact on education, science, arts, journalism, and every facet of human life and communication. The purpose of this paper is to recapitulate the use…

Artificial intelligence (AI) is increasingly exploited to promote student engagement. This study combined topic modelling, keyword analysis, trend test and systematic analysis methodologies to analyse AI-supported student engagement (AIsE) studies regarding research keywords and topics, AI roles, AI systems and algorithms, methods and domains,…

The launch of ChatGPT has been revolutionary. This AI chatbot can produce conversations which are indistinguishable from that of humans. This exploratory qualitative study is foregrounded in a constructivist-interpretative perspective. The principal objective of this paper is to explore the views of academics on ChatGPT as an AI-based learning…

This paper investigates the affordances of ChatGPT in higher education and examines how artificial intelligence (AI) technologies may reshape the learning function in higher education. This study utilizes a grounded theory approach to analyze data collected from six sessions of panel discussions with participants from US universities. The study…

This study explores the transformative potential of Generative AI (GenAI) and ChatBots in educational interaction, communication, and the broader implications of human-GenAI collaboration. By examining the related literature through data mining and analytical methods, the paper identifies three main research themes: the revolutionary role of…

This action research study's primary purpose was to explore student and instructor experiences of chatbot use in online and hybrid undergraduate English composition courses. This qualitative study used structured and open-ended survey questions, interviews, and chat transcripts to collect data. The collaboration process among researcher and…

Providing consistent, individualized feedback to teachers is essential for improving instruction but can be prohibitively resource-intensive in most educational contexts. We develop M-Powering Teachers, an automated tool based on natural language processing to give teachers feedback on their uptake of student contributions, a high-leverage…

Background: When learning causal relations, completing causal diagrams enhances students' comprehension judgements to some extent. To potentially boost this effect, advances in natural language processing (NLP) enable real-time formative feedback based on the automated assessment of students' diagrams, which can involve the correctness of both the…

Online collaborative learning is implemented extensively in higher education. Nevertheless, it remains challenging to help learners achieve high-level group performance, knowledge elaboration, and socially shared regulation in online collaborative learning. To cope with these challenges, this study proposes and evaluates a novel automated…