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Xue Zhou; Peter Wolstencroft – Journal of Learning Development in Higher Education, 2022
Traditional university support structures have generally been predicated on a 'one size fits all' approach that stresses a mechanistic, bureaucratic approach. Support is transactional in nature with students accessing it only when needed. Support focuses on both individual tutorial and centralised mechanisms which have proved effective for only…
Descriptors: Computer Mediated Communication, Computer Oriented Programs, Social Support Groups, Foreign Students