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Berger, Bruce A.; McCroskey, James C. – American Journal of Pharmaceutical Education, 1982
Communication apprehension (CA), an individual's fear or anxiety about real or anticipated communication, is common among pharmacy students. A course using systematic desensitization, cognitive modification, and assertiveness training has been effective in reducing CA and increasing communication skills in students. The techniques can be learned…
Descriptors: Assertiveness, Communication Apprehension, Communication Skills, Communicative Competence (Languages)
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Wooten, Andrea G.; McCroskey, James C. – Communication Research Reports, 1996
States that trust is a necessary component of a student-teacher relationship for maximal learning to occur. Finds that highly assertive teachers did well with assertive students but fared poorly with less assertive students. Concludes that the positive relationship of teacher responsiveness with student trust was not affected by differing levels…
Descriptors: Assertiveness, Communication Research, Higher Education, Student Reaction
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McCroskey, James C.; And Others – Communication Quarterly, 1985
Findings strongly support the content validity of the 24 items included in the instrument to measure communication apprehension. (PD)
Descriptors: Anxiety, Assertiveness, College Students, Communication Apprehension