The paper underscores the need for including assertiveness skills training for international business students amidst the growing demand for other interpersonal skills such as empathetic communication, strong listening capabilities, conflict handling, and tackling difficult conversations. While these skills increasingly dominate the screening…

The author suggests using role playing to help students learn to handle awkward interpersonal situations. He gives guidelines for such a classroom role playing session and offers a sampling of interpersonal conflict scenarios. (SJL)

Our action research project report provided students with social skills training to effectively handle bullying situations in the fourth grade. Our study involved 70 fourth-grade students and began Monday, January 14, 2008 and concluded Friday, May 2, 2008. The behaviors documented from the fourth grade students were name calling, exclusion,…

One college math anxiety reduction clinic uses various techniques to change student attitudes toward math, including publicity and consciousness raising about the problem, having students write their "math autobiographies," group discussion and support, a divided-page exercise for recording feelings of anxiety, and assertiveness training for math…

Defines interpersonal communication and suggests classroom activities for students in business communication courses to help them (1) assess their own interpersonal skills; (2) observe and interpret nonverbal cues; (3) listen and speak effectively; and (4) provide and interpret feedback. (JC)

The wide assortment of books and seminars on assertiveness training shows a growing desire among people to learn how to express their feelings. This paper attempts to adapt many of these techniques to the foreign language classroom. Sixteen activities which enable students to practice communication are proposed. They encompass all levels of…

In order to help teachers of business communication look for new and innovative ways to improve their teaching, this book offers a "how to" approach to various topics in business communication. The ideas expressed in this book are a collaboration of 32 members of The Association for Business Communication who served on the Teaching…

The goal of this inservice guide for teaching consumer education at the secondary and adult level is to help consumers become more assertive when buying goods and services. A major section in the guide defines assertiveness. The four basic components of assertive behavior are the ability to express emotions openly, the capacity to exercise one's…