States that although crisis management has evolved rapidly in the past decade, the symbolic aspect of crisis management has been ignored. Indicates little research has been done to examine the effects of crisis-response strategies to see how they shape public opinion. Presents a list of guidelines for appropriate use of a given strategy (based on…

An initial model of the evaluation process in the leadership context is presented in order to consider information processing explanations of behavior in general and attributional analyses in particular. The model is designed to aid those individuals acting in supervisory capacities who must evaluate the performance of subordinates in an…

Challenging behavior is a significant barrier to communication, education, and positive social relationships. This practical book helps psychologists, educators, rehabilitation specialists, and other professionals recognize and address the causes of these problems in individuals with developmental disabilities--and resolve even the most difficult…