Outlines a procedure which training professionals and business managers can use to assess the effectiveness of their corporate evaluation studies. Meta-evaluation is explained; and phases in the training evaluation process, including plan, develop, obtain, analyze, and report, are described based on experiences at Motorola. (Contains two…

Identifies different types of statements that make up the structure of a lecture, including concepts, definitions, formulas, theories, models, and predictive statements. The selection of statements and their relationship to pedagogical processes is described, and the importance of knowledge of the abilities of the intended audience is discussed.…

Discussion of user-friendly documentation focuses on problems with computer hardware and software documentation, and other forms of instructional manuals, that are poorly written and do not keep the needs of the users in mind. Topics highlighted include target audience analysis and validation and indexes. (LRW)

Describes steps involved in preparing hierarchical charts for use in performance and instructional technologies. Thirteen examples are shown that deal with systematic instructional development, and guidelines for choosing the appropriate format are discussed, including content, audience, and resources. Evaluation procedures involving paired…

Motivational design, a major component of the ARCS (Attention, Relevance, Confidence, Satisfaction) model that describes how to understand the motivation to learn, is described in this second article of a two-part series. Topics addressed include audience analysis; motivational objectives, measures, and motivational strategy design; and…

Discusses the importance of identifying the audience and determining specific objectives when designing printed instructional materials that will communicate effectively and provides detailed guidelines for dealing with such design factors as content, writing style, typography, illustrations, and page organization. (MBR)

Discusses the importance of including evaluation as part of training programs. Topics discussed include the CIPP (Context, Input, Process, Product) Training Program Development and Evaluation Model; audience analysis; modularized course development procedures; instructors' guides; and checkpoints to observe during the course development process.…