A fundamental challenge that all public speakers face is getting and keeping the attention of audiences. Because audiences absorb large amounts of talk with little chance of taking the floor, the potential for inattentiveness and boredom is significant. In conversational interchanges, the brief duration of speaking turns and regular transfers of…

This chapter provides a brief history of the Scholarship of Teaching and Learning (SoTL), delineates the main audience for this volume, and presents a framework of the volume with a preview of each chapter.

Using Critical Communication Pedagogy, this semester-long service-learning approach to public speaking requires students to apply public speaking concepts to a speech they develop and deliver to a specific community audience, to examine their own biases, and to explore and evaluate various strategies for adapting to their audience.

The success of an application programming interface (API) crucially depends on how well its documentation meets the information needs of software developers. Previous research suggests that these information needs have not been sufficiently understood. This article presents the results of a series of semistructured interviews and a follow-up…

Since museums are cultural, educational, and social institutions, providing access to people with disabilities has increased in recent decades. This research examines the need and development process of the educational program, the Nature Senses Traveling Trunk, to serve children with Autism Spectrum disorders and visual impairments at the Lubbock…

Education journalists have the critically important task of informing the public about education at the local, state, and national levels. Little is known however about this sector of the news media. What does this workforce look like? Do education journalists believe their work matters? Are they satisfied in their jobs? What challenges does the…

Following the celebration marking its 150th anniversary year, the Chicago History Museum found itself at a crossroads in envisioning its future. How could it make the city's history--and its oldest cultural institution--relevant in the 21st century? The staff of the museum has been exploring the answer to this and other questions to better…

The cross border availability of media content has raised speculations that content preferences would largely drive audience choices. In such a scenario, technologies and institutional structures would primarily shape patterns of global cultural consumption, sweeping away old allegiances based on cultural traits such as language and geography. On…

Purpose: The purpose of this paper is to present a comparison of two ways of developing and delivering massive open online courses (MOOCs). One was developed by The Open University in collaboration with FutureLearn; the other was developed independently by a small team at the Northampton University. Design/methodology/approach: The different…

This essay draws on the voices of both literary critics and adolescent readers, resulting in a contextualization of critical theory exploring Marjane Satrapi's "Persepolis." Satrapi's graphic novel has been praised for its complex composition and story-telling ability. But although it is both a recommended and contested text for an…

Teaching students to understand the importance of audience analysis can be challenging. In fact, many public-speaking texts suggest methods for engaging audience analysis that is not always practical or possible (e.g., polling audiences before you speak to them). One practical way of understanding audience analysis is to see it at work in the text…

In late 2006, the Columbus Museum of Art education department adopted a new framework that established creativity as the lens for learning and visitor experiences. But what does creativity look like in a gallery experience? What are visitor attitudes toward creativity? This article explores how the drop-in visitor experience was reimagined at the…

The role of educational developers has transitioned from the periphery to the centre of the higher education landscape as these practitioners are working to build capacity in teaching and learning. Yet, little is understood about educational developers themselves, and in particular, how learning theories inform their practice. In a qualitative…

Journalism programs working to stay current with industry practice often struggle to do so without forgoing traditional journalism skills and attributes. This longitudinal study involves content analysis of more than 1,800 jobs posted in either 2010 or 2015 by companies listed among the top 10 newspaper and broadcast journalism companies in the…

New democratic participation forms and collaborative productions of diverse audiences have emerged as a result of digital innovations in the online access to and consumption of news. The aim of this paper is to propose a conceptual framework based on the possibilities of Web 2.0. outlining the construction of a "social logic," which…