This article presents findings from a longitudinal case study of academic audit as enacted at a typical New Zealand university between 1994 and 2019. Academic audit is a higher education quality assurance methodology applied to New Zealand universities. The longitudinal study yielded findings that could not have been detected in a single,…

Assessing impact of external quality assurance is a critical component of the professional practice reflection of external quality assurance agencies. This paper analyses the responses of universities in Aotearoa New Zealand to recommendations made in the most recently completed cycle of academic audits using artefacts (universities' one-year…

This study utilises the quality audit reports of Finnish Universities of Applied Sciences to describe the quality management of their research, development and innovation activities (RDI). The institutions are trying to find ways of enlarging the volume of RDI activities and this is clearly reflected in the ways in which they manage quality. Much…

This article presents experiences and conclusions of an audit approach that focuses on the thesis that universities can gain most from external impulses when actively acquired and adapted by participants. This approach dubbed 'collegial audit' refers to the idea of autopoietic systems according to Luhmann and the consideration that systems do not…

The Higher Education Relevance and Quality Agency (HERQA) was established in Ethiopia to spearhead efforts in the assurance of quality at a national level. This study examined the views of private providers about the operational features and practices of HERQA. Findings revealed that despite its significant contributions in formalising and…

Quality management in higher education is generally discussed with reference to commendable outcomes such as success, best practice, improvement or control. This paper, though, focuses on the problems of organising quality management. It follows the narrative of the seven deadly sins, with each 'sin' illustrating an inherent trade-off or paradox…

Among pioneering European countries who started to establish a formal higher education quality assurance system in the 1980s, the Netherlands adopted one based on peer review and quality enhancement, which was replaced in 2003 by an accountability-oriented accreditation system under the substantial influence of the Bologna Process. Recently, the…

Utilising insights from policy instrument theory, the article analyses the design, functioning and effects of the tools used by the Czech Accreditation Commission (CAC) and the Slovak Accreditation Commission (SAC) in the 2000s. Aside from programme accreditation, the other tools analysed are: institutional approval, institutional evaluations,…

External quality audits have been introduced in many countries as part of higher education reforms. This article is based on research on 30 Australian universities to assess the extent to which audits by the Australian Universities Quality Agency (AUQA) have improved quality assurance in the core and support areas of the universities. The article…

This paper provides an insight into the debate about academic work as a profession. It refers to the sociology of professions and explores how academics in a pre-1992 university in England understood their work as a profession and how they interpreted their professionalism in the context of an audit culture for teaching. It reveals that academics'…

It is now commonplace to find quality audit processes being applied in universities internationally as a means of assessing the quality of teaching and learning. This article draws upon a thematic analysis of 14 second-round Australian Universities Quality Agency reports in order to explore matters arising from the academic engagement of…

In Finland, quality assurance related to the Bologna process has been adapted to existing systems of higher education at the national level and a form of implementation is also recognised at the level of the higher education institution. In universities, varied outcomes of quality assurance are based on interaction of organisational structures,…

This article undertakes a review of Australian and international literature and higher education policy in response to the changing nature of university academic boards (also known as academic senates or faculty senates). It shows that governance has become an issue for both the state and for universities and that within this context risk…

Since 1994, the South African higher education system, fragmented and divided along racial lines during the years of apartheid, has been subject to a wide range of initiatives directed at bringing about the "transformation" necessary for a more equitable dispensation and, ultimately, a new social order. One of the "levers"…

This article presents the findings of exploratory research on the relationship of external quality assurance (EQA) systems and equity policies conducted at the UNESCO Institute for Educational Planning. Authors from Australia, Brazil, India and South Africa were invited to discuss this relationship in the context of their respective higher…