Emergency response services are critical to public safety, with 9-1-1 call-takers playing a key role in ensuring timely and effective emergency operations. To ensure call-taking performance consistency, quality assurance is implemented to evaluate and refine call-takers' skillsets. However, traditional human-led evaluations struggle with high call…

Higher Education Institutions (HEIs) need a specialized computer audit method to minimize quality and security risks and facilitate institutional evaluation and accreditation. This study aimed to develop a Computer Audit Method for HEIs (MAIIES) providing methodological support for the computer audit process. The MAIIES method includes planning,…

In transnational policy, directives on how to improve "quality" through auditing flourish. However, more research is needed about how these quality audits affect school personnel in local contexts. This paper has scrutinised the discursive effects of how "quality" is construed in school personnel's comments during a quality…

The objectives of this audit were to determine whether (1) Long Island Business Institute's (LIBI) career pathway programs met the program eligibility requirements set forth in section 484(d)(2) of the Higher Education Act of 1965, as amended (HEA); (2) students enrolled in LIBI's career pathway programs met the student eligibility requirements…

This article presents findings from a longitudinal case study of academic audit as enacted at a typical New Zealand university between 1994 and 2019. Academic audit is a higher education quality assurance methodology applied to New Zealand universities. The longitudinal study yielded findings that could not have been detected in a single,…

This paper reviews cybersecurity laws and regulations in Cameroon, focusing on cybersecurity and information security audits and risk assessments. The importance of cybersecurity risk assessment and the implementation of security controls to cure deficiencies noted during risk assessments or audits is a critical step in developing cybersecurity…

Certain government agencies are requiring more and more evidence from colleges and universities that they are efficient, effective, and relevant by calling for numbers, key performance indicators, benchmarks, and quality assurance protocols--that is, evidence based on productivity, 'economic efficiency', and 'value for money' (Power, 1994; Shore,…

A key responsibility of state education agencies (SEAs) under the Individuals with Disabilities Education Act (IDEA) is to monitor local education agency (LEA) implementation of the law (34 C.F.R. § 300.600-604). This Fast Five details five principles (plus one!) that we recommend SEAs incorporate as part of their LEA monitoring.

Almost three-quarters of the nation's college students were enrolled in an education program offered at least partially online in 2020. Some colleges have contracted with third parties, known as OPMs, to help them deliver programs online and recruit students for these programs. The Government Accountability Office (GAO) was asked to review…

The objective of the audit presented in this report was to determine whether the Office of Postsecondary Education (OPE) has an adequate process in place to ensure that institutions of higher education (schools) use Higher Education Emergency Relief Fund (HEERF) grant funds appropriately and that performance goals are met. The audit covered OPE's…

Due to the pressure exerted by competition among educational institutions to achieve funding and legitimacy in public, achieving quality of education has become a major concern for all the stakeholders not only in higher educational institutions but to the PTTCs as well. So, to achieve this, an understanding of what quality is in teacher training…

The Individuals with Disabilities Education Act (IDEA) requires states to monitor and enforce IDEA Part C and Part B requirements, with a primary focus on those requirements that are most closely related to improving results and functional outcomes for infants, toddlers, and children with disabilities. This guide describes the IDEA requirements…

With the rapid development of information technology, various online education platforms support the sharing of digital educational resources. Because digital educational resources are simple to duplicate and disseminate quickly, there exists copyright infringement, which threatens the interests of copyright owners. In addition, the existing…

The objectives of the audit were to determine whether the Kentucky Department of Education (Kentucky) had an adequate oversight process in place to ensure that (1) local educational agencies' (LEA) American Rescue Plan (ARP) Elementary and Secondary School Emergency Relief (ESSER) plans met applicable requirements and (2) LEAs use ARP ESSER funds…

The objective of this inspection was to describe Federal Student Aid's (FSA) control activities over institutional processes for completing verification and reporting verification results in accordance with Federal requirements. The inspection covered award years 2016-2017 and 2017-2018 (July 1, 2016, through June 30, 2018). It was found that FSA…