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Direct linkTan, Kar Way; Shankararaman, Venky – Journal of Information Systems Education, 2014
It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…
Descriptors: Systems Development, Systems Analysis, Performance Technology, Health Education
BCEL Newsletter for the Business Community, 1988
Critics call computerized innovations and other changes in the workplace examples of the employers'"dumbing down" of jobs for illiterate workers. Others disagree and say the changes free workers from routine, monotonous tasks and permit them to learn more complex procedures and to take on more responsibility. Findings of a survey of business…
Descriptors: Adult Education, Automation, Computer Oriented Programs, Efficiency
Download full textHunt, H. Allan; Hunt, Timothy – 1986
The potential employment impact of office automation is the topic of the study described in this book. The study reviews trends in clerical employment over the last 30 years in a search for evidence of the impact of changes in process technology on clerical employment levels. Specifically, it examines clerical employment trends from 1950 to 1980…
Descriptors: Automation, Clerical Occupations, Computer Oriented Programs, Computers
Leontief, Wassily; Duchin, Faye – 1984
A study examined the actual and projected impact of automation on employment between 1963 and 2000. Utilizing a fully integrated, dynamic input-output model that was designed for this study, the researchers analyzed a large body of quantitative information from diverse, especially technical, sources. This effort resulted in the development of a…
Descriptors: Automation, Economic Change, Economic Climate, Economic Factors
Congress of the U.S., Washington, DC. Office of Technology Assessment. – 1985
This study assesses the consequences of the continuing and rapid introduction of information and telecommunications technologies in offices. The report of the study contains 12 chapters. After a brief look at the context of office automation from the perspective of history, the first chapter highlights some expectations about the technologies and…
Descriptors: Adults, Automation, Computers, Data Processing
Licata, Betty Jo – 1984
Automated office technologies, such as office automation systems, management information systems, teleconferencing, message systems, and robotics, are providing momentum for the trend towards the "paperless office" by allowing new means of carrying out office tasks and aiding in the management of time, data, and messages. The success of these…
Descriptors: Administrator Role, Attitude Change, Automation, Change Strategies
