The potential employment impact of office automation is the topic of the study described in this book. The study reviews trends in clerical employment over the last 30 years in a search for evidence of the impact of changes in process technology on clerical employment levels. Specifically, it examines clerical employment trends from 1950 to 1980…

The rapidity with which information processing equipment is changing has necessitated the development of business and office occupations curricula with a more generalized approach to the technology of information processing. Educational planners should use a systems approach rather than the more traditional components approach to develop curricula…