THE EXTENT AND PACE OF THE ADOPTION OF ELECTRONIC DATA PROCESSING TECHNOLOGY AMONG INSURANCE CARRIERS AND ITS EFFECTS ON INSURANCE OFFICE EMPLOYEES WERE STUDIED. QUESTIONNAIRE RESPONSES FROM 410 FIRMS, REPRESENTING ABOUT 89 PERCENT OF ALL INSURANCE CARRIER EMPLOYMENT, IDENTIFIED 305 FIRMS WITH ELECTRONIC DATA PROCESSING. OF THESE, 81 PERCENT…

The potential employment impact of office automation is the topic of the study described in this book. The study reviews trends in clerical employment over the last 30 years in a search for evidence of the impact of changes in process technology on clerical employment levels. Specifically, it examines clerical employment trends from 1950 to 1980…

The author states that a systems approach to office work consists of combinations of people, processes, and equipment in subsystems of communication, processing, and storage. To complement advanced office technology, workers need education in such competencies as reprography, typewriting, records management, and human relations. (MF)

A curriculum guide for grade 8, the document is divided into eleven units: marketing and distribution; food manufacturing; data processing and automation; administration, management, and labor; secretarial and clerical services; office machines; equipment; metal manufacturing and processing; prefabrication and prepackaging; textile and clothing…

This guide provides information to persons interested in establishing a work-at-home program, specifically those in clerical or support staff positions who use modern automated office equipment. The text is divided into two sections. The Home Worker section provides a summary of the At Home in the Office Project, personality characteristics…

This paper addresses the extent to which retraining and training programs are available for employed and unemployed adults. First, demographic and economic shifts and projections into the next century are discussed as the context for needed training. Second, the promise and positive impacts of new technologies in office and business settings are…

This document contains 12 outlines that forecast the office of the future. The outlines cover the following topics: (1) office automation definition and objectives; (2) functional categories of office automation software packages for mini and mainframe computers; (3) office automation-related software for microcomputers; (4) office automation…

More than 7 million workers in the United States today use computer-based video display terminals to do word and data processing; an overwhelming number of these workers are women. Women make up most of the occupational groups identified as "administrative support," and they are particularly affected by the changes taking place in the workplace.…

This study assesses the consequences of the continuing and rapid introduction of information and telecommunications technologies in offices. The report of the study contains 12 chapters. After a brief look at the context of office automation from the perspective of history, the first chapter highlights some expectations about the technologies and…

The widespread use of the micro/personal computer and related technological advancements are having important impacts on information management in the modern electronic office. Some of the most common software applications include word processing, spread sheet analysis, data management, graphics, and communications. Ancillary hardware/software…

Automated office technologies, such as office automation systems, management information systems, teleconferencing, message systems, and robotics, are providing momentum for the trend towards the "paperless office" by allowing new means of carrying out office tasks and aiding in the management of time, data, and messages. The success of these…