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Hodges, Pauline R. – Special Libraries, 1989
Describes the use of office automation equipment at Chemical Abstracts Services (CAS) Library Services and its impact on the reference services offered. Functions discussed include the use of electronic mail for 24-hour library access, online searching, online access to other library collections, and coordination of online searching done by CAS…
Descriptors: Automation, Electronic Mail, Library Services, Menu Driven Software