This dissertation addresses the problem of practice of the high rate of employees in financial organizations clicking on phishing links, positioning their companies at risk of a data incident or breach. The financial sector was the most breached industry in 2022 (Schwartz, 2022) and was impacted the most by malicious phishing emails (Trellix…

Employees' insufficient soft skills have the potential to lead to collaboration and organizational inefficiency. Business leaders are concerned with the critical issue of insufficient soft skills among information technology (IT) professionals because these skills are essential for the effective functioning of teams and overall organizational…

Despite a premise of the "Higher Education Act of 1965" that no student should be denied an opportunity for postsecondary education due to financial constraints, race- and income-based divides persist decades later. Inequities of early childhood and K-12 experiences, along with differing family and community influences and access to…

Initiatives to deliver financial literacy to populations are offered by a wide range of institutions. Among them, central banks focus on financial literacy because when people make wiser financial decisions, the central banks are more likely to fulfill their societal mission. One of the most common initiatives of central banks in this regard is to…

The purpose of this convergent mixed method study was to determine whether or not there is a difference in the perceived and actual financial literacy scores of millennials. Exploring the following research questions and hypotheses helped to expand knowledge around actual financial literacy and several other characteristics, including perceived…

Simulation-based methods are becoming a promising research tool in financial markets. A general Complex Adaptive System can be tailored to different application scenarios. Based on the current research, we built two models that would benefit portfolio management by utilizing Complex Adaptive Systems (CAS) in Agent-based Modeling (ABM) approach.…

This qualitative study examined the effect the level of project management maturity a banking IT project sponsor has on project success. Project management maturity is gauged by the amount of modern project management training, knowledge and organizational skills an individual or organization has and applies to their project lifecycle experiences.…

Organizational environments continually change. Organizations that do not meet the demands for change do not survive. The required changes differ for banks versus universities, suggesting that leaders in each type of organization need to use unique styles to adapt to their unique environments. The purpose of this quantitative research study was to…

This ethnographically informed study explored how 32 former participants in the Functional Adult Literacy (FAL) Program in rural Uganda used learning from the program in their daily lives, the perceived outcomes of applying the practices learned in the program, and the meanings that literacy held for participants. Learning domains included…

Mobile phone service is increasing among low income populations; however, with over 1 billion mobile service users worldwide, many people still lack banking services. Banks do not reach out to the poor because of the high operational costs involved. Scholars and industry practitioners have indicated that mobile phones could be an alternative…

Understanding the financial value resulting from IS security investments is critically important to organizations focused on protecting service confidentiality, integrity, and availability in order to preserve firm revenues and reputations. Quantifying the financial effect from IS security investments is difficult to derive. This study…

The network externality function plays a very important role in the study of economic network industries. Moreover, the consumer group dynamic interactions coupled with network externality concept is going to play a dominant role in the network goods in the 21st century. The existing literature is stemmed on a choice of externality function with…

The banking industry is being challenged by shareholders and consumers to provide its products in the most efficient manner, provide good customer service, and earn a fair profit. Although the infrastructure is in place to serve most customers through Internet banking, the number of customers using this channel is less than expected. The purpose…

The global nature of Internet has revolutionized cultural and commercial interactions while at the same time it has provided opportunities for cyber criminals. Crimeware services now exist that have transformed the nature of cyber crime by making it more automated and robust. Furthermore, these crimeware services are sold as a part of a growing…

This study focuses on the institutionalization of information security in the banking sector. This study is important to pursue since it explicates the internalization of information security governance and practices and how such internalization develops an organizational resistance towards security breach. The study argues that information…