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Noe, Jennifer – Journal of Access Services, 2018
During the spring and fall semesters of 2016 and the spring semester of 2017, Kingsborough Community College, part of the City University of New York, launched an initiative to loan over 5,000 books for the entire semester to students in its Learning Communities and other special programs. This paper is a case study that describes the challenges…
Descriptors: Case Studies, Community Colleges, Barriers, Program Implementation
Harris, Colleen S. – Journal of Access Services, 2010
The former Associate Head of Access and Delivery Services of the North Carolina State University Libraries reports on successful use of matrix management techniques for the Circulation and Reserves unit of the department. Despite their having fallen out of favor in much of the management literature, matrix management principles are useful for…
Descriptors: Academic Libraries, Library Services, Delivery Systems, Library Administration