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Direct linkAraújo, Davi Lucas Arruda de; Popadiuk, Silvio; Pereira, Rafael Morais – Journal of Workplace Learning, 2020
Purpose: This study aims to measure the influence of the barriers present in the knowledge transfer at the sales process, by the franchisor to the franchisee, in language schools in the São Paulo/SP city, Brazil. The theoretical aspects include the transfer of knowledge displayed through communication model and barriers inherent in this process.…
Descriptors: Barriers, Second Language Instruction, Second Language Learning, Second Language Programs
Cumberland, Denise; Githens, Rod – Journal of Workplace Learning, 2012
Purpose: The purpose of this paper is to identify barriers that hinder tacit knowledge transfer in a franchise environment and offer a compendium of solutions that encourage franchisees and franchisors to leverage tacit knowledge as a resource for competitive advantage. Design/methodology/approach: Drawing from the research on franchise…
Descriptors: Business, Information Transfer, Barriers, Knowledge Level
Ling, Chen Wai; Sandhu, Manjit S.; Jain, Kamal Kishore – Journal of Workplace Learning, 2009
Purpose: This paper seeks to examine the views of executives working in an American based multinational company (MNC) about knowledge sharing, barriers to knowledge sharing, and strategies to promote knowledge sharing. Design/methodology/approach: This study was carried out in phases. In the first phase, a topology of organizational mechanisms for…
Descriptors: Foreign Countries, Corporations, International Trade, Knowledge Management
